Amplify OMS Zoom Integration for Hearing Clinics

The Amplify OMS Zoom integration for hearing clinics lets you automatically create Zoom links for online appointments booked through your Amplify online booking system. When patients book virtual visits, Amplify can add a Zoom meeting link directly to the appointment, helping streamline remote care for hearing-aid patients and tinnitus consultations.

This guide explains how to connect Amplify OMS to Zoom, configure the integration, and manage or remove it when needed.

Connect Amplify OMS to Zoom

Before you can use Zoom meetings for hearing clinics through Amplify, you’ll need to authorize the connection between your Zoom account and your Amplify practice profile.

Step 1: Open the Online Booking settings

First, sign in to your Amplify account with a user profile that has permission to manage practice settings.

  • Go to your practice’s settings area.

  • Open the Online Booking section.

Step 2: Use Zoom as your video platform

Once you’re in the Online Booking section, locate the video appointment settings.

  • Find the setting that controls which video platform to use for virtual appointments.

  • Select Zoom as your preferred video platform.

  • Save your changes if prompted.

Step 3: Authorize Amplify OMS Zoom integration

After you choose Zoom, Amplify will guide you through the authorization process.

  • Click the option to connect or authorize Zoom.

  • You will be redirected to Zoom’s authorization page.

  • Sign in to your Zoom account if you are not already logged in.

  • Review the requested permissions and approve the connection.

When the authorization is complete, Amplify will confirm that Zoom is connected to your practice, and you can start using Zoom meetings for hearing-aid patients and other online visits.

Set Up Amplify Online Booking with Zoom

After the connection is in place, configure how Amplify online booking uses Zoom links for your appointments.

Enable Zoom for online appointments

Within the Online Booking settings:

  • Locate your appointment types or services that are offered online.

  • For each online service, confirm that the appointment method is set to use video or virtual care.

  • Check that Zoom is selected as the video platform for those services.

How Zoom links are created

Once set up, Amplify will automatically create Zoom meetings when qualifying online appointments are booked through your website or scheduling link.

  • A unique Zoom link is generated for each eligible appointment.

  • The link is added to the appointment details in Amplify.

  • Patients receive the Zoom details according to your existing confirmation and reminder settings.

This workflow supports a range of remote services, including Zoom meetings for tinnitus consultations and follow-ups for hearing-aid fittings, where appropriate.

Disconnect Amplify from Zoom

If you need to disconnect Amplify from Zoom—for example, when changing accounts or updating clinic policies—you can do this directly in Amplify.

How to stop using Zoom in Amplify

  • Return to your practice’s Online Booking settings in Amplify.

  • In the video platform section, change the selected platform from Zoom to another option or disable video appointments if they are no longer needed.

  • Save your changes.

After this change, Amplify will no longer create new Zoom meetings for online bookings.

Remove the Zoom authorization in Amplify

If Amplify provides an option to remove or revoke the Zoom connection:

  • Locate the Zoom integration or connection settings within your practice configuration.

  • Select the option to disconnect or revoke Zoom access.

  • Confirm your choice when prompted.

Once disconnected, Zoom will no longer be linked to your Amplify account for scheduling purposes.

Uninstall Amplify App from Zoom

If you prefer to fully remove the integration from your Zoom account, you can uninstall the Amplify app from Zoom’s App Marketplace.

Steps to uninstall Amplify from Zoom

  • Sign in to your Zoom account in a web browser.

  • Open the Zoom App Marketplace.

  • Go to Manage > Installed Apps.

  • Find the Amplify app in your list of installed apps.

  • Select the app, then choose the option to uninstall or remove it.

  • Confirm the uninstall when prompted.

After you uninstall Amplify from Zoom, the connection will no longer function. If you want to use Zoom meetings with Amplify again in the future, you will need to repeat the Amplify OMS Zoom setup guide from the beginning and reauthorize access.

Summary: Using Zoom with Amplify OMS in Your Hearing Clinic

The Amplify OMS Zoom integration for hearing clinics allows you to offer convenient virtual appointments by automatically adding Zoom links to your online bookings. By connecting Amplify OMS to Zoom, adjusting your online booking settings, and managing or disconnecting the integration when needed, you can support flexible Zoom meetings for hearing-aid patients and other remote hearing care services while maintaining control over how video visits are scheduled.