Run your hearing practice from your phone, not from a server in the back room.
amplifyOMS is the cloud operating system for hearing care, built by an operator who ran 22 clinic locations over 25 years and still runs his own practice on it today. You see sales and payments the moment they happen, from anywhere, across every location, with no server to maintain and a flat transparent fee that takes no share of what you sell.
What HearWare gets right.
This is an honest comparison, so the things HearWare does well get said first, because you have trusted it with your practice for years.
Canadian-built, for Canadian clinics.
HearWare is Canadian-built and shaped around how Canadian clinics actually run. For a practice that wanted software made for its own market, that local fit has been a real advantage, and it is a Canadian software company that has been in market for more than two decades.
Local data ownership and full offline operation.
HearWare keeps your database on your own hardware, which some owners value strongly, and it works fully offline. That offline capability is a genuine benefit for home visits and low-connectivity settings, and we are not going to wave it away.
Personal, responsive support.
HearWare's small team has a long reputation for personal, responsive support, the kind where you reach a name you recognize and get attentive help. For a single-location practice that rarely leaves the building and never needs to see its numbers from somewhere else, those strengths have served owners well for two decades.
The question is not whether HearWare worked. It is whether a back-room desktop is still the right place for your practice to live as you grow, add a location, or simply want your business in your pocket.
The honest gap.
The job has not changed. Schedule patients, document care, fit devices, collect payment, bring people back. What has changed is where the system lives and what it can do while you are not watching. HearWare is a Windows desktop application backed by a local file database and an on-premise Windows Server, and the consequences are structural, not cosmetic.
Built before the cloud.
HearWare runs as a Windows desktop application on a local file database and an on-premise Windows Server, with access from anywhere delivered through a terminal server and client access licences. That was a sound design in 2002. It is a pre-cloud architecture, and reaching your practice from outside the building means a remote desktop session that someone has to keep alive.
No real-time view, and a server someone has to own.
There is no browser access from anywhere and no real-time view of sales and payments on a phone. Your database lives on a machine in the back room, and that machine is a single point of failure with your entire patient history on it. When you want to know what was sold and collected this morning, the answer is wherever that desktop is, and you are wherever you are.
A public platform showing its age.
The public platform shows its age in concrete ways. The site still displays the Siemens hearing brand, which was retired in favour of Signia in 2016. The newest operating system it lists support for is Windows 10, with no mention of Windows 11. These are not opinions. They are the visible signals of a platform that has changed little for years.
The day you already know.
If you run on HearWare, none of this will be news to you.
To see how the clinic did today, you have to be at the clinic, on the right computer, on the local network. Checking numbers between locations, or from home, means a terminal server, client access licences, and a remote desktop session that someone has to keep alive. Your database lives on a machine in the back room, and that machine is a single point of failure with your entire patient history on it.
That was a sound design in 2002. It is a quiet daily tax in 2026, and you pay it in the visits you cannot see, the numbers you cannot check, and the server you cannot stop thinking about.
Your data comes with you.
The reason most owners stay too long is the fear of the move. Years of patient history feel impossible to lift out of a local database, so nothing happens and another year goes by.
You will not do it alone. Our team handles migrating your patient records and history into amplifyOMS and stands beside you through go-live, so the move is something done for you rather than to you. And for Canadian practices, your data lands on AWS servers in Canada, under a PIPEDA agreement, so moving to the cloud does not mean sending your patient records across the border.
Three differences that change your day.
amplifyOMS answers the same job a different way, built and improved continuously by an operator who runs his own clinics on it.
Real-time visibility, from anywhere.
This is the reason amplifyOMS exists. The founder built it because he could not see his own clinics' sales and payments from his phone. Now you can, live, across every location, which means you can be out of the building and still know exactly how the day is going. A terminal-server desktop cannot structurally match that, because the system was never built to leave the room.
A growth layer, not just a record keeper.
HearWare stores what happened. The Growth Engine acts on it. When a patient goes quiet, an Engine Module reaches out on its own, without anyone at the desk remembering to. That is reactivation revenue a recall-and-letters system leaves sitting in the database every month, and over a year it compounds into real patient flow you did not have to chase.
Resilience and access, without giving up ownership.
Keeping your database on a machine in the back room gives you possession, and it also gives you a single point of failure, manual backups, and no way to see your business unless you are at that machine. amplifyOMS keeps your data backed up and recoverable, reachable from any device, with no server to maintain and no terminal-server licence to renew. You trade a fragile local copy for resilient access from anywhere, and you keep clean export and portability the whole time. For Canadian practices, that resilient copy stays in Canada, on AWS servers in Canada, encrypted and secured to HIPAA-grade standards, under a PIPEDA agreement on every Canadian client.
Built by an operator, improved continuously.
amplifyOMS is built and improved continuously by a hearing care operator who ran 22 clinic locations over a 25-year career and still runs his own multi-location practice on the same software. That is why the defaults reflect how clinics actually work, and why native AI scribe, dictation, and assistant ship on every tier rather than as an upsell.
How the two systems compare on what matters to an owner.
Where HearWare does something well, it is said plainly.
The honest reason to look now.
There is no fake countdown here. The real reason to look is simpler: every month on a back-room desktop is a month of reactivation revenue you did not capture, and a month closer to the next time that local server decides your week is over. Spend twenty minutes with us and watch your own clinic's day appear on a phone screen in real time. If it is not obviously better than what you have, you will have lost twenty minutes. If it is, you will wonder why you waited. No pressure, no obligation, and we will tell you honestly if staying put is the smarter call for your practice.
This comparison reflects publicly available information and feedback from practices switching to amplifyOMS, accurate to the best of our knowledge at the time of writing. Product details change often, so contact each vendor directly for the most current information. This comparison is provided as a courtesy.